Business & Product

Measuring What Matters - The QuADS Framework

Guillermo Manzo
Director of Developer Enablement @ Expedia Group
September 10
11:30-12:00 PM PDT

Summary

Developer productivity is one of the most critical yet misunderstood challenges facing engineering leaders. In this session, Guillermo Manzo, Director of Developer Enablement at Expedia Group, will share how his team built QuADS: a framework that integrates Quality, Accuracy, Delivery, and Satisfaction to create a holistic view of engineering effectiveness.

Attendees will learn how QuADS balances technical metrics with developer experience, aligns engineering outcomes with business goals, and provides actionable scorecards to guide decision-making. Walk away with practical insights and a blueprint for elevating productivity in your own organization.

Speakers

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Guillermo Manzo
Director of Developer Enablement @ Expedia Group

Guillermo Manzo is the Director of Developer Enablement at Expedia Group. He spearheads the evolution of developer productivity by eliminating friction, championing intuitive workflows, and pioneering self-service platforms—driving enterprise-wide adoption of solutions like LinearB and Backstage.io.

A visionary in the field of Developer Experience (DevEx), Guillermo empowers engineers with the tools, platforms, and practices to achieve breakthrough velocity, quality, and impact. His relentless focus on removing barriers and optimizing workflows has made him a trusted advocate for thousands of developers and a catalyst for engineering excellence.