Technology

50% of Bugs are Detected First by End Users - Are You Using AI to Monitor Feedback Signals?

Christian Wiklund
Founder & CEO @ unitQ
Anthony Heckman
Founding Team @ unitQ
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August 27, 2024
August 27, 2024
9:00 - 9:45 AM
9:00 - 9:45 AM PDT

Summary

Did you know that most issues are detected first by your end users? unitQ is the last mile of defense in your monitoring stack, converting your entire user base into your extended 24/7 quality team. Discover how to:

  • Pinpoint bugs and issues from real-time user feedback
  • Reduce time-to-fix with AI-powered Root Cause analysis and issue prioritization
  • Track releases over time to partner effectively with product teams
  • Shrink the gap between user expectations and their actual experience

Join us in this interactive session with live demo, Q&A, and Apple AirTag giveaway.

Speakers

Christian Wiklund
Founder & CEO @ unitQ

Christian Wiklund is the co-founder and CEO of unitQ, an AI-powered platform that helps companies improve product quality by analyzing user feedback. Before founding unitQ in 2018, Christian co-founded Skout, a mobile social networking startup backed by Andreessen Horowitz, which he successfully led to profitability before its acquisition by The Meet Group. Originally from Sweden, Christian is also an avid surfer and proud father of three.

Anthony Heckman
Founding Team @ unitQ

Anthony Heckman is a founding team member at unitQ, where he focuses on sales and growth. Before joining unitQ, he had experience as an Entrepreneur in Residence at XSeed Capital and was an investor at Kapor Capital, a social impact fund. He has over a decade of experience advising early-stage, high-growth startups. Additionally, Anthony founded TWC Advisors, a firm that provides go-to-market and sales support to VC-backed startups. His background combines deep expertise in both investment and sales strategy.

elc annual 2024 | August 27-28, San Francisco
elc annual 2024 | August 27-28, San Francisco
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