Aligning engineering and “the business” when things go wrong

Aligning engineering and “the business” when things go wrong

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About this Event

As engineering teams grow, maintaining alignment between technical objectives and broader business goals becomes increasingly complex. Incidents are often where the gap between these worlds becomes most apparent—and where the right strategy can bridge it. For engineering leaders, incidents aren’t just challenges; they are opportunities to refine processes, enhance cross-functional collaboration, and bring both business and technical goals closer together.

Join us for this virtual webinar all about exploring how incidents can serve as a focal point for aligning engineering efforts with business success. We'll be joined by Pete Hamilton, Co-founder & CTO at incident.io, who will guide us through a conversation covering numerous aspects of this topic like… 

  1. Incident management and business alignment: How can responding to and managing incidents help achieve business goals, making sure that the work engineers do directly contributes to the company’s success?
  2. Cross-functional collaboration in crisis: What strategies help create communication channels between engineering and other departments when it matters most—during critical incidents?
  3. Incident metrics as business KPIs: How can you use data from incidents to track and measure the impact of engineering efforts on business objectives?

Come join us, and leave the hypotheticals at the door while we discuss actionable insights & real applications with engineering leaders keen on sharing and learning from real-world experiences. 

We look forward to seeing you there!

Questions? Contact [email protected]

Speakers (3)
Co-founder & CTO @ incident.io
SVP of Engineering @ Justworks
Head of Experience @ ELC
Agenda
1:00 PM - 1:10 PM PST
Intro Remarks
Patrick Gallagher
Head of Experience @ ELC
November 19, 2024
10:00 AM - 11:00 AM PST
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