In this episode, Pooja Brown (Founder @ Inventry.ai) shares her insights on balancing being a founder & technologist, especially within the mid-market manufacturing industry. We cover why founders need to lead with curiosity as they seek out customer problems to solve, strategies for solving complex problems related to supply chain, and strategies for selling your products. Pooja also dissects important fundraising tactics, how to identify areas that AI tooling can enhance within your business, reading customer signals, and bolstering your engineering skills by leveling up business capabilities.  

ABOUT POOJA BROWN

Pooja Brown is a technology executive and founder focused on building AI-native platforms that power real-world operations across industries. She has led engineering at scale at companies like Stitch Fix and DocuSign, building systems that combine data, workflows, and machine learning to drive everything from personalization and supply chain to digital agreements used by hundreds of thousands of businesses.Her experience spans multiple verticals including retail, enterprise SaaS, education technology, and real estate, where she has consistently focused on embedding AI directly into core business systems rather than layering it on top.

Pooja is currently the founder and CEO of Inventry.ai, where she is building autonomous AI agents that help mid-market manufacturers run procurement and supply chain operations more effectively. Across her career, she has focused on turning complex operational data into systems that don’t just generate insights, but actually drive decisions and execution.

Sinch is the communications infrastructure the AI era runs on.

There's a layer of infrastructure behind every text, call, and login code your product sends, and it works exactly like plumbing: nobody thinks about it until it's the reason something broke.

Most providers route through 4-6 intermediaries; Sinch connects in 1-2 hops, direct carrier relationships across 600+ connections, handling 900 billion interactions a year across 60+ countries.

Routing, compliance, fraud prevention handled automatically rather than manually managed by the business sending the message!

Sinch is the reliability layer underneath AI-driven customer communications; the infrastructure that determines whether an AI agent's output actually reaches a real person as a delivered text, connected call, or verified interaction.

Check it out here!

SHOW NOTES:

• What shaped Pooja’s entrepreneurship journey & background (3:20)
• Looking for the right problem & leading with curiosity (6:47)
• Insights on solving problems related to supply chain (10:42)
• Building systems for chaos / complexity (12:46)
• Adopting a beginner’s mindset when solving complex problems (15:40)
• Dissecting fundraising strategies & decision making (19:28)
• Emerging business patterns that eng leaders need to capitalize on (26:32)
• Understanding how customers make decisions on what products to adopt (29:09)
• Selling strategies for the mid-market manufacturing industry (37:08)
• Integrating AI tools to augment current business capabilities (41:03)
• Engineering skills that enhance sales processes (44:43)
• Communication frameworks when working with customers (47:21)
• Rapid fire questions (50:06)

This episode wouldn’t have been possible without the help of our incredible production team:

Patrick Gallagher - Producer & Co-Host

Jerry Li - Co-Host

Noah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/

Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/

Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/