How to Implement the Right Team Process In Engineering by Sri Viswanath, Steve Deasy, Claire Lew

Process dictates outcomes. We know this as engineering leaders. The questions that remain are: Which process is the right one to implement in our team? And exactly how do you implement it? As engineering leaders, we continually face challenges around creating and operationalizing effective engineering team processes to scale our impact, regardless of our team size. Specifically, we struggle with:

how to get the team aligned and involved

how to measure success and improve iteratively

how to balance the structure and overhead these processes bring

how to drive adoption beyond your own team or organization

As CTO and Head of Platform Engineering at Atlassian, respectively, Sri and Steve will share insights on how they faced each of these challenges with hundreds of engineers. Moderated by Claire Lew, CEO of Know Your Team, this fireside chat will explore potential frameworks on what to consider when creating and operationalizing team process – and how to figure out what the right one is for your team.

about the speakers

Sri Viswanath

General Partner @ Coatue Management

Sri Viswanath is the past chief technology officer (CTO) at Atlassian. Sri joined the company in January 2016 and was at the helm of Atlassian's cloud-native journey – assuming responsibility over the building and scaling Atlassian's cloud platform. Before joining Atlassian, Sri served as CTO and senior vice president of engineering at Groupon, the vice president of R&D for mobile computing at VMware, and the senior vice president of engineering at Ning – where he was instrumental in the company's acquisition by Glam. He also led development of a number of very successful open-source and B-to-B products at Sun Microsystems, served on the Board of Directors for SendGrid, and has a number of patents. Sri currently serves on the Board of Directors for Splunk and holds a M.S. in Management from Stanford University and a M.S. in Computer Science from Clemson University.


Steve Deasy

VP of Engineering @ Atlassian

Steve is the Head of Cloud Engineering at Atlassian, where he oversees cloud engineering for cross-product infrastructure and integrations. He has a long history with Atlassian, even when he was working for other companies. In 2005, he brought Jira to EMC, where he held a variety of engineering and managerial roles during his 10-year tenure. He continued the trend later in his career when he brought Jira to VMware, where he served as a senior director of R&D. Steve also served as the VP of Engineering at Groupon – managing engineering teams in more than 10 locations across the globe – before starting at Atlassian in 2016. He holds an MBA from Northeastern University, a B.S. from Cork Institute of Technology, and has a number of patents.


Claire Lew

CEO @ Know Your Team

Claire Lew is the CEO of Know Your Team – software that helps managers become better leaders. Her company, Know Your Team, has helped over 15,000 people in 25 countries at companies like Airbnb and Kickstarter. Know Your Team also runs a online leadership community called The Watercooler with 1,000 leaders and 2,000+ conversations on hiring, firing, business growth and more. Claire’s mission in life is to help people become happier at work. She speaks internationally on how to avoid becoming a bad boss, and has been published in Harvard Business Review, CNBC, Inc, Fortune, among others. Claire is also an adjunct professor of entrepreneurship at her alma mater, Northwestern University.


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