No one sets out to be a bad boss. But it’s easy to become one. After years of research from 15,000+ people and 25 countries, Claire Lew, CEO of Know Your Team, shares the biggest, most counterintuitive mistakes that leaders unintentionally make – and what to do about them.
Claire Lew is the CEO of Know Your Team – software that helps managers become better leaders. Her company, Know Your Team, has helped over 15,000 people in 25 countries at companies like Airbnb and Kickstarter. Know Your Team also runs a online leadership community called The Watercooler with 1,000 leaders and 2,000+ conversations on hiring, firing, business growth and more. Claire’s mission in life is to help people become happier at work. She speaks internationally on how to avoid becoming a bad boss, and has been published in Harvard Business Review, CNBC, Inc, Fortune, among others. Claire is also an adjunct professor of entrepreneurship at her alma mater, Northwestern University.