James Tyack leads the Learner Success team at Coursera, creating engaging and personalized learning experiences for millions of learners worldwide. An avid user of Coursera and a lifelong learner himself, James is passionate about leveraging technology, including AI, to transform lives through education and community. Prior to Coursera, he led integration and growth teams at PagerDuty, driving innovation and adoption of incident response tools and best practices.
Beyond his professional work, J...