A mediator's role is to help people involved in a conflict come to an agreement. A facilitator's role is to help a group come to a joint decision. A mediator-facilitator is a critical part of every organization and facilitates communication and problem-solving. Their role is often ill-defined and hard to measure but they are required in any successful organization to spread information and resolve disputes.

This talk will look at one real-world application of a mediator-facilitator as a Production Engineer, how to create an organization where they will strive and how to grow and nurture them.